Keep checking back here for the conference presentations and photographs!
Please feel welcome to contact any of the FIL committee with your thoughts, opinions and ideas. In other words what would you like to see at next year's conference?
The British Library has reached a deal with search engine Google about 250,000 texts dating back to the 18th Century. Thousands of pages from one of the world's biggest collections of historic books, pamphlets and periodicals are to be made available on the internet.
An additional workshop to be run by Mike McGrath and Janice Lewis.
This year's event focused on the future of the British Library's document supply service, getting to know Customer Services personnel, and also featured the first ever public demonstration of their new Integrated Request Management Delivery System.
- Andy Appleyard, Barry Smith & Anthony Troman – The Future of the Document Supply Service/Integrated Request Management Delivery System (PDF file)
- Kate Ebdon, Jo Cox & David Clayforth – Customer Services: The Inside Story (PDF file)
You can also ask us questions through Facebook and Twitter, or maybe you want to start an informal discussion or debate with other colleagues.