At Interlend 2025 we asked delegates, what’s next for your interlibrary loan service? Libraries from across the UK shared some insights about how their own services are developing:

• Moving to new library management systems to update workflows and improve integration.
• Combining ILL request forms with other services like book buying and scanning to create simpler, one-stop user requests.
• Expanding reciprocal borrowing partnerships through ISO-ILL, both within consortia and with new partners outside usual networks.
• Introducing rapid ILL services and joining digital lending consortia such as WHELF+ to speed up access for users.
• Planning for possible changes to Read & Publish agreements to keep services running smoothly.
• Working more closely with other teams and external partners to support these changes.

These points show how libraries are focusing on practical improvements, collaboration, and making things easier for users. As the ILL landscape evolves, it’s clear that adaptability and partnership will be key to meeting future challenges and user needs.