This is a free workshop event hosted by Forum for Interlending

Please share with colleagues working in inter library loans.  Attendees will be asked to complete a pre-event survey

When: 9th April

 

PROGRAMME

Library Workshop

Northumbria University, City Campus Library, Skills Centre 1

ARRIVE 10:00AM

10:00- 10:10 Welcome- 10 min

10:10-10:40 Tour Northumbria library- 40 min

10:50-11:00 Break – 10 min

11:00- 12:20 Workshop 1- Reviewing an ILL Service- 80 min

12:20- 13:00 LUNCH 40 min (a light lunch will be provided)

 

Walk to Newcastle University Library

 

Newcastle University, Marjorie Robinson Reading Rooms Library, Academic Skills room

13:15 – 14:35 Workshop 2- Request forms- 80 min (Collaborative learning space (PRL) – capacity 24 / Academic Skills room (MRLR) capacity 40)

14:35-14:45 Break – 10 min

15:45- 15:25 Tour Newcastle library- 40 min

DEPART 15:30pm

 

 

Workshop 1: Reviewing your Service

Aim- attendees take away tools to help them plan and undertake a review of their own ILL service.  Sharing tips on how to do more on a limited budget

2 case studies- what is happening at Northumbria/ Newcastle – how did we do it?

Notes prepared about own service – discuss what key issue/ issues are worthy of review?

Why would you review?

What & how?

What would you do with the information you learn from your review?

Round up of free resources

Workshop 2: How your requests are received

Aim- attendees can describe how their borrowing requests are received and discuss pros and cons of different approaches

Facilitated as global cafe

Local picture from Northumbria & Newcastle

  • Newcastle – 1 request form for staff – separate form for students. ILL within CS, Acquisitions with C&D.  Students go via recommend a book first – journal articles/ book chapters can be requested as ILL.  Staff have choice over buy or loan
  • Digital requests can also be made directly via library search
  • All requests feed into Alma borrowing requests

What doesn’t work:

  • staff time required to tidy requests before they can be sent (missing ISBN/ title information)
  • No option to request physical items direct from library search
  • Recommend a book to ILL is a bit clunky and can slow things down for the customer

What does work:

  • Online forms can be accessed from anywhere
  • Staff have ability to check and tidy requests before being sent to partners
  • All requests accepted – less work for the customer

 

Amanda Foster

Amanda Foster is the current FIL Chair.