This is a free workshop event hosted by Forum for Interlending
Attendees will be asked to complete a pre-event survey
When: 9th April
PROGRAMME
Library Workshop
Northumbria University, City Campus Library, Skills Centre 1
ARRIVE 10:00AM
10:00- 10:10 Welcome- 10 min
10:10-10:40 Tour Northumbria library- 40 min
10:50-11:00 Break – 10 min
11:00- 12:20 Workshop 1- Reviewing an ILL Service- 80 min
12:20- 13:00 LUNCH 40 min (a light lunch will be provided)
Walk to Newcastle University Library
Newcastle University, Marjorie Robinson Reading Rooms Library, Academic Skills room
13:15 – 14:35 Workshop 2- Request forms- 80 min (Collaborative learning space (PRL) – capacity 24 / Academic Skills room (MRLR) capacity 40)
14:35-14:45 Break – 10 min
15:45- 15:25 Tour Newcastle library- 40 min
DEPART 15:30pm
Workshop 1: Reviewing your Service
Aim- attendees take away tools to help them plan and undertake a review of their own ILL service. Sharing tips on how to do more on a limited budget
2 case studies- what is happening at Northumbria/ Newcastle – how did we do it?
Notes prepared about own service – discuss what key issue/ issues are worthy of review?
Why would you review?
What & how?
What would you do with the information you learn from your review?
Round up of free resources
Workshop 2: How your requests are received
Aim- attendees can describe how their borrowing requests are received and discuss pros and cons of different approaches
Facilitated as global cafe
Local picture from Northumbria & Newcastle
- Newcastle – 1 request form for staff – separate form for students. ILL within CS, Acquisitions with C&D. Students go via recommend a book first – journal articles/ book chapters can be requested as ILL. Staff have choice over buy or loan
- Digital requests can also be made directly via library search
- All requests feed into Alma borrowing requests
What doesn’t work:
- staff time required to tidy requests before they can be sent (missing ISBN/ title information)
- No option to request physical items direct from library search
- Recommend a book to ILL is a bit clunky and can slow things down for the customer
What does work:
- Online forms can be accessed from anywhere
- Staff have ability to check and tidy requests before being sent to partners
- All requests accepted – less work for the customer